Privacy Policy

1. Introduction

Welcome to MagicCutAI ("we," "our," or "us"), operated by Upsell Business Agency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered content creation services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Account credentials and profile information
• Payment and billing information
• Company information (if applicable)
• Communication preferences

Usage Information

We automatically collect information about how you use our services:

• Content creation history and generated materials
• Platform usage statistics and analytics
• Device information and IP addresses
• Browser type and operating system
• Pages visited and time spent on our platform

Content Data

Information related to your content creation:

• Text prompts and descriptions you provide
• Generated videos, images, and logos
• Project settings and preferences
• Feedback and ratings on generated content

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our AI content creation services
• Account Management: To create and manage your account and subscriptions
• Payment Processing: To process payments and manage billing
• Communication: To send important updates, support responses, and promotional materials
• AI Improvement: To enhance our AI models and service quality (anonymized data only)
• Security: To protect against fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: With trusted third-party providers who help us operate our services (payment processors, cloud storage, analytics)
• Legal Requirements: When required by law, legal process, or government request
• Business Transfers: In connection with mergers, acquisitions, or sale of assets
• Safety and Rights: To protect our rights, property, or safety, or that of our users
• Consent: With your explicit consent for other purposes

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Secure cloud infrastructure with leading providers
• Regular security training for our staff

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Information: Retained while your account is active and for a reasonable period after closure
• Generated Content: Stored according to your subscription plan and user preferences
• Usage Data: Typically retained for up to 3 years for analytics and service improvement
• Financial Records: Retained for tax and legal compliance (typically 7 years)

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request limitation of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic platform functionality
• Analytics Cookies: Help us understand how you use our services
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for personalized advertising (with consent)

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect platform functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions by relevant data protection authorities
• Other legally recognized transfer mechanisms

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete such information.

11. Third-Party Services

Our platform may integrate with third-party services (payment processors, cloud storage, analytics). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Email notification to registered users
• Prominent notice on our website
• In-app notifications for significant changes

Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information